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Thursday, 12/8/2016
Home : Departments : Technology Services

About Technology Services

 

VENDORS: All Curriculum and Technology Vendors, please see HERE.

 

HELP DESK: NOTICE: ALL support requests need to go through our incident ticketing system, which is currently “SchoolDude” from IT Direct.  To open a ticket, just CLICK IT (or click HERE).

For Most Password Reset Emergencies (Note: Please use the ticketing system first):


• For Students & Curriculum Applications (PowerSchool, Data Director, NWEA):

         Sharon Maszal, Pupil Services / Student Data Coordinator x2043
• For Staff: x2042


For Technology Emergencies:

  • Stop 1: x2042 / x2044, Technology Services Main Line and Secondary Line  
  • Stop 2: x2000, Main District Extension (they can get a page out to us)
  • Stop 3: x2041 (Director of Instructional Technology)

Technology Department Contacts:

  • Gary Oke, Director of Instructional Technology, (586) 510-2041
  • Mark Kulchycki, I.T. Support Specialist, (586) 510-2042  -- i.e. "The Help Desk"
  • Gus Hosseini, Systems/Network Administrator, (586) 510-2044


NOTICE: Direct calls and email requests for service will not be honored except in the case of extreme emergencies.  Please use Ticket System Link to request service from the Technology Department.