NOTICE: ALL support requests need to go through our help desk ticketing system, which is currently “SchoolDude” from IT Direct.  To open a ticket, just “CLICK IT” (or click HERE… or HERE… or HERE)

For Password Reset Emergencies (note: use the ticketing system first):
• For Students: Sharon Maszal, Pupil Services / Student Data Coordinator x2043
• For Staff: Janet Baldwin, HR Specialist x2005

For Technology Emergencies (note: these never happen):
• Stop 1: x2042, Technology Services Main Line
• Stop 2: x2000, Main District Extension (they can get a page out to us)
• Stop 3: x2041, Someone at Which You Can Yell (note: we value ALL input)
 
Technology Department Contacts:
• Gary Oke, Director of Instructional Technology, (586) 510-2041
• Mark Kulchycki, I.T. Support Specialist, (586) 510-2042

Additional Department Personnel (x2042):
• Dick Powers, Desk-side Support (and Repair Guru)
• Ted Strnad, Desk-side Support (Distance Learning Support Specialist)


NOTICE: Unless a real emergency, all direct calls and E-mail requests for service will not be honored. You will not receive a reply to your e-mail. Please use THIS LINK to request service from the Technology Department.